Contact Us
Have questions about our AI-powered nail video generator? Need help with your account or video creation? We're here to help nail artists, salon owners, and beauty influencers succeed with video marketing.
How Can We Help?
General Questions
Questions about our AI video generator, features, and how it works for nail art content creation.
Technical Support
Help with video generation, downloads, account issues, or any technical problems you're experiencing.
Business & Partnerships
Interested in enterprise plans, bulk pricing for salons, or partnership opportunities.
Contact FAQ
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. Urgent technical issues are prioritized.
Do you offer phone support?
Currently, we provide support via email only. This allows us to better track and resolve your issues efficiently.
Can I request a custom video style?
Yes! We love hearing from our users. If you have ideas for new nail art video styles, please share them with us.
How do I cancel or change my subscription?
You can manage your subscription from your account dashboard. For any billing questions, email us and we'll help immediately.
About Our Support
At NailReels, we're committed to helping every nail artist and salon owner succeed with video marketing. Our support team consists of real people who understand the beauty industry and are passionate about helping you create stunning video content for your social media.
Whether you're a solo nail technician looking to grow your Instagram following, a salon owner wanting to boost marketing, or a beauty influencer creating content at scale - we're here to support your journey with our AI video generation platform.